General
Yes — we can often order items directly from our suppliers. Contact us with the model or size you’re looking for.
We’re based inside Murrayfield Ice Arena, Edinburgh, Scotland.
Yes — open during rink hours, with in-store fitting, sharpening, and pickup available.
Services
Yes — professional skate sharpening, boot fitting, heat moulding, and repairs are available in-store.
Walk-ins are welcome, but appointments can be booked for fittings and profiling.
Yes, just show your confirmation email or order number when dropping off your skates.
Shipping
(Orders under £100 have a flat £6 shipping fee. Orders £100 and above qualify for free UK shipping.) All Sticks cost £6 Shipping.
(Yes — we ship across Europe and worldwide. Shipping rates are calculated at checkout or fixed per region.)
UK orders: 2–4 business days. Europe: 5–10 business days. International: up to 14 business days.
You’ll receive a tracking number by email once your order has been dispatched
Returns & Exchanges
Items can be returned within 30 days in original condition. Services and sharpened blades are non-refundable.
Email us at [your shop email] with your order number and reason for return. We’ll send instructions.
Yes — exchanges are available for unworn items. We recommend contacting us first to confirm availability.
Sizing & Product Info
Please find our size guide on the product page near the add to cart button. If you are still unsure please get in touch.
Yes — all Bauer and CCM products come with standard manufacturer warranties. Contact us for assistance with claims.
In-Store Pickup
Yes — select “Local Pickup” at checkout. You’ll receive an email when your order is ready for collection.
Show your order confirmation email or QR code at the counter — we’ll verify it in our system.
Skate Sharpening
Yes — we service both hockey and figure skates.
Yes — available on request. Please ask in-store or contact us for details.