General

Yes — we can often order items directly from our suppliers. Contact us with the model or size you’re looking for.

We’re based inside Murrayfield Ice Arena, Edinburgh, Scotland.

Yes — open during rink hours, with in-store fitting, sharpening, and pickup available.

Services

Yes — professional skate sharpening, boot fitting, heat moulding, and repairs are available in-store.

Walk-ins are welcome, but appointments can be booked for fittings and profiling.

Yes, just show your confirmation email or order number when dropping off your skates.

Shipping

(Orders under £100 have a flat £6 shipping fee. Orders £100 and above qualify for free UK shipping.) All Sticks cost £6 Shipping.

(Yes — we ship across Europe and worldwide. Shipping rates are calculated at checkout or fixed per region.)

UK orders: 2–4 business days. Europe: 5–10 business days. International: up to 14 business days.

You’ll receive a tracking number by email once your order has been dispatched

Returns & Exchanges

Items can be returned within 30 days in original condition. Services and sharpened blades are non-refundable.

Email us at [your shop email] with your order number and reason for return. We’ll send instructions.

Yes — exchanges are available for unworn items. We recommend contacting us first to confirm availability.

Sizing & Product Info

Please find our size guide on the product page near the add to cart button. If you are still unsure please get in touch.

Yes — all Bauer and CCM products come with standard manufacturer warranties. Contact us for assistance with claims.

In-Store Pickup

Yes — select “Local Pickup” at checkout. You’ll receive an email when your order is ready for collection.

Show your order confirmation email or QR code at the counter — we’ll verify it in our system.

Skate Sharpening

Yes — we service both hockey and figure skates.

Yes — available on request. Please ask in-store or contact us for details.